FAQ
Is this animal still available for adoption?
If you have seen an animal profile on Animal Welfare League Queensland’s social media channels, it is best to visit the animals for adoption section of our website to check if the animal is available for adoption. Our website is updated every 30 minutes.
What does the AWLQ do?
AWLQ works with councils and the community to improve the outcomes for abandoned and homeless pets. AWLQ strives to give every animal in need a second chance at life and promises to never euthanise a healthy, sociable or treatable animal in our care.
I have found a stray animal - what do I do?
Many people do not know how to search for a lost pet, or what to do if they find a stray animal. For more information visit the lost and found section. The Animal Welfare League Queensland does not accept stray animals.
What do I do if I have lost my pet?
Many people do not know how to search for a lost pet, or what to do if they find a stray animal. For more information visit the lost and found section. Please contact and visit your local pound to see if your animal is there.
What does the adoption price cover?
All animals are health checked, desexed, vaccinated and microchipped before they are placed up for adoption. Further treatment is provided to those animals in need. We invest approximately $660.00 into each animal to prepare them for adoption.
What is the adoption process
If you are interested in adopting an animal please visit any of our four Animal Rehoming Centres. To view animals available for adoption click here.
You are able to view and spend time with any of our animals available for adoption and our friendly staff will be able to help you with any further questions you may have. We have animals of all ages and sizes and can find you a pet to suit your lifestyle. You are welcome to bring an existing dog, children, family member to ensure the new pet is the right fit.
If you choose to adopt on the day you will need the following:
- A photo ID or Proof of age card – to adopt an animal you will need to be over 18
- If you rent please ensure you have permission from your landlord/home owner before taking an animal home
- If you have a collar/lead or cat carrier feel free to bring them with you or we have a shelter store with a beautiful range of products and food for you to purchase.
Do you put animals on hold?
Do you keep a waiting list for certain breeds?
Unfortunately we do not keep a waiting list for certain breeds as we receive too many requests. If you are after a particular breed, please keep an eye on the adoption section of our website.
Are your animals desexed and microchipped?
Yes, all animals rehomed by Animal Welfare League Queensland are desexed, microchipped, flea and worm treated and have had their initial vaccinations. It is important to keep your pets microchip details up-to-date.
May I bring my dog to meet the dog I am considering adopting?
Yes, please do! In fact, if you do have another dog, we want you to bring that dog into the neutral area that we have so that they can meet and we should all have a clear indication of whether they will be suitable together. If you have children, it’s a good idea to do the same when selecting an animal from us.
What does fostering mean?
If you foster an animal you have the first opportunity to adopt the animal should you wish to
Animals available for adoption are not a part of the foster program.
If you would like to sign up to become a foster carer click here.
I can't keep my pet anymore how can you help?
We understand circumstances sometimes change and even with the very best intentions pet owners may need to find a new home for their pet. This is a very stressful time and Animal Welfare League Queensland will do everything we can to make the surrender process as smooth as possible. If you are considering surrendering your pet please provide as much notice as possible so we can be prepared for the arrival of your pet. For more information visit the pet surrender section.
What types of payments do you accept?
How do I find you?
We have four Animal Rehoming Centres and three Community Vet Clinics – for your nearest centre or clinic and their opening hours please visit the locations section.
Do you have a boarding facility?
When does the AWLQ open?
For your nearest centre or clinic and their opening hours please visit the locations section of the website.
How do I donate money/food/products?
Our kind supporters enable us to achieve so much in accomplishing real and long-term improvements in the welfare of companion animals. Your donation will help save lives.
What is AWLQ's refund policy?
You can choose between a refund, exchange or credit where goods are faulty, wrongly described, different from a sample shown to you or don’t do what they are supposed to.
In regards to online purchases such as volunteer inductions and AWLQ education courses, if under a change of personal circumstance you are no longer able to volunteer or attend an education course, simply contact the relevant AWLQ department about organising a refund.
Should you believe a mistake has been made in relation to a donation payment, please contact accounts2@awlqld.com.au with the date, amount, name of donor, receipt number and nature of the error. We will investigate all enquiries on a case by case basis. However, refunds will not automatically be issued because you have changed your mind